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Indeed Flex is a mobile platform that connects job seekers with temporary work opportunities that fit their lifestyles. It offers a fast, flexible way to find shifts, giving workers ownership, control, and choice over where, when, and how they work.

MY ROLE

UX/ UI designer

PLATFORM

iOS/ Android app

TIME

6

YEAR

2024-2025

CONTRIBUTION 
DELIVERABLES
  • Ideation

  • Competitive analysis

  • User flow, Sketching

  • Wireframes

  • Interaction design

  • Mapped user journey from application to AI interview completion

  • Designed low- and high-fidelity prototypes for the interview flow

  • Defined conversational interaction patterns and accessibility standards

  • Collaborated with product, engineering, and AI teams to align requirements

  • Conducted usability testing and iterated based on candidate feedback

  • Delivered annotated final designs for developer handoff

PROJECT OVERVIEW

The AI Interview feature was introduced to Indeed Flex to streamline the hiring process for temporary roles by allowing candidates to complete an automated interview directly within the app. Using AI-driven prompts and evaluations, the feature aimed to provide employers with consistent, objective insights while enabling candidates to move through screening faster and more conveniently. This addition integrated seamlessly into the existing application flow, reducing approval times and improving the overall user experience for both job seekers and hiring managers.

RESEARCH & INSIGHTS

Research for the AI Interview feature involved competitor analysis, user interviews, and reviewing existing hiring data to identify bottlenecks in the screening process. Insights showed that candidates valued speed and clarity, while employers needed consistent and reliable assessments. These findings shaped the feature’s design to balance efficiency with a supportive user experience.

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IDEATION

With an established design system in place, the ideation process focused on rapidly exploring concepts directly in high-fidelity. Using existing components, I created interactive prototypes to test different entry points, question formats, and feedback methods for the AI Interview. Close collaboration with product managers, engineers, and the AI team ensured each concept aligned with technical requirements while delivering a clear, supportive experience for candidates.

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