Doctorlink

Video calls with your doctor through Doctorlink

DoctorLink is your virtual health assistant that can be used to check your symptoms and book all kind of appointments. It provides the ability to seek clinically approved medical advice and it solves the current pressures & demands on NHS face to face consultation waiting times and reduces unnecessary surgery appointments, 

DISCOVERY

Objective

The aim of this study was to explore the attitudes of GPs toward video consultation by using a range of patient scenarios presenting different clinical problems.

Method

Overall, 30 users ( Doctors and patients ) were invited to interview and market research. For each session, they were asked to offer a differential diagnosis and to complete a survey based on the theory of planned behavior documenting their views on the value of a video consultation.

Result 

  • Approximately two-third of the study participants were positive about video consultations

  • Video consultation is not suitable for the patient with symptoms of an acute illness. 

  • GPs who were favorably inclined toward video consultations were more likely to work in larger practices.

  • Video technology can be very useful for follow-up consultations.

  • Patients were very interested in the Video consultation.

  • Video consultation techniques will also need to be taught in medical courses. .

CHALLENGE
  • System integration with the current platforms and how the new service fits into practice's workflow.

  • Video experience needed to work within the existing consumer iOS app, and the Doctorlink web app.

  • Create a seamless video consultation journey for both Patient and Doctors.

  • Address compassion in a conversational UI, Doctors, and patients needed to be able to talk comfortably over a video call so patients could get a full diagnosis and a treatment plan, including prescriptions.

  • Which Symptom results are eligible for booking video consultation.

FLOWCHART

Quick

Our Video consultation services eliminate the need to travel to see your Doctor, saving patient time. Users can get professional medical advice over their phone or computer at any time. 

Trust

We created a unique Patient - Doctor relationship which places trust at its core. The product has been designed in mind, ensuring that all aspects of privacy are respected at all time.   

Convenient

Give free access to users, whether they are traveling or living abroad. With Doctorlink they always have a high-quality service at their fingertip.  

Secure

We are committed to maintaining the privacy of medical records. and we comply with the UK's Data Protection Act.

PROTOTYPE
PATIENT DEMO
CLINICIAN DEMO